Sunday, April 22, 2012

Behind the Scenes: Maintenance

Good afternoon, and welcome to the Maintenance Department at the Hotel at the End of the World. My name is James Potter and I work Maintenance over the weekend. There are 4 Maintenance employees here at the hotel, and between us all we take care of the guest rooms, property, equipment, fixtures, and sign.
We handle routine maintenance in the guest rooms, from the light bulbs and tv, to thermostats and toilets. All maintenance is completed and recorded in case issues are recurring and may need additional work. Maintaining the function of our guest's environment is an easy way for us to provide exceptional guest service, since we rarely interact with the guests. 
Thanks for taking the time to read my small part here and come see us sometime soon!
James Potter
Maintenance
Hotel at the End of the Earth

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