Greetings from Valet!
Once you arrive, we are here to assist you- from opening your doors, unloading your luggage to safely parking your car. Interactions with our guests are brief, so we have a short amount of time to impress you with our great service!
We see virtually every guest as they arrive at the hotel: whether by car, taxi, shuttle, or being dropped off. We are always there, smiling and welcoming you to the Hotel at the End of the World as we open the front doors for you.
When we greet an arriving guest who is parking their car at the property, we make sure to give the guests a claim check to be able to retrieve their car. It's crucial that the guest's keys are tagged with the matching claim tag-to ensure they get the right vehicle! We also give the guest our direct extension, so they can call down to have their car brought around when they are ready to go off property.
All of our valet attendants have specific skills and talents that are important to succeeding as a valet. First, they are all customer-service oriented, and enjoy working with people. Second, they have passed a strict background check which looks into their driving record- you don't want someone who's been in a lot of traffic accidents parking cars for you! After passing the initial interview, references, and background check our valet attendants are tested with different vehicles- ranging from automatic and stick, to oversize trucks, even campers!
We greet guests as they arrive and thank them for staying with us when they depart- making us the last chance to leave a positive impression. We always assist the guest's departure by loading their luggage into their car, asking if they need any directions, and of course asking them to come back and visit us soon.
Being a valet can be a very rewarding career for those of us with people skills and proper training. We hope to see you arrive soon, and remember- you can park it with us!
The Valet Staff
Hotel at the End of the World
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